![]() ![]() Ultimately, this results in misalignment and a gap between what the leaders expect and what employees are supposed to do to get there. Organizations that communicate their strategies using one-way communication channels, don’t have a way to answer questions employees may have. When employees engage in upward communications, they will ask questions and they won’t feel discouraged to request clarification about your company’s goals, mission and vision. Upward communication is crucial for achieving organizational alignment among employees. □ Also check Crisis Communication - How to Communicate Effectively with Your Employees. ![]() Managers need to better understand their employees’ feelings during tough situations, and that is only possible when employees feel free to speak up. This year was a wake-up call for many organizations who didn’t have change, crisis or continuity management strategies in place.Īs employees are the most important stakeholders of any change in the organization, upward communication is a must! ![]() Most businesses go through constant changes and are required to adapt to new working environments while ensuring positive digital employee experience (DEX). Moreover, today when many employees work remotely, managers are introducing new ways to connect with their teams via digital communication channels.
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